Returns & Shipping

Contact:  Angela Wisler at angela@artisticromantic.com by mail at Artistic Romantic, Angela Wisler  91 Stone Chimney Road, Harpers Ferrry, WV  25425
by phone: (301) 467-9107



Shipping Policy

The pieces you see for sale are one of a kind and ready to ship.  There are no lead times.  The item pictured is the exact one that you will receive.

USA - All items in my shop ship USPS Priority Mail 2 to 3 days shipping with insurance and delivery confirmation.  Packages ship the next business day. I pack them extremely well (after all, my paintings are like my children).  I believe that if you care enough about my work to purchase it, then I should care enough to ensure it arrives in a timely manner and unspoiled condition.

There is a shipping calculator available in your shopping cart to provide you shipping costs based on your zip code.  Costs typically range from $7.50 to $12 in the US depending on where you live and the weight of the package.

 



Returns Refund Policy


Returns - I want you to be 100% happy with your purchase and have an excellent experience shopping with me. If there are any problems with your order please email me at angela@artisticromantic.com or telephone me at (301)467-9107 within 30 days of receiving your order.


To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.  Please contact me at angela@artisticromantic.com or by phone (301) 467-9107 prior to returning the item for authorization.  


Custom orders are exempt from being returned.


You will be responsible for paying the shipping costs for returning your item. Return shipping costs are non-refundable.

Shipping Address:
To return your merchandise, you should mail the package to: Artistic Romantic Angela Wisler 91 Stone Chimney Road, Harpers Ferry, WV  25425

Your refund will be processed within 24 hours of receipt of item. You will receive an email confirming the refund has been issued. Please keep in mind that your payment source/credit card company may take additional time to show the refund on your account.

Search the shop